Shipping Policy
Shipping Policy
Last updated: July 31, 2026
Thank you for shopping at Nail Hand (www.nailhand.com). Below you will find all the information about our shipping process.
Processing Time
All orders are processed within 1-3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Times
- United States: 7-10 business days
- Canada: 8-15 business days
- International: 15-30 business days
Please note that delivery times are estimates and may vary due to customs processing, carrier delays, or other factors beyond our control.
Shipping Rates
Shipping rates are calculated at checkout based on your location and order weight. We offer free shipping on qualifying orders.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the carrier's website.
Customs & Duties
For international orders, customs fees, import duties, and taxes may apply upon delivery. These charges are the responsibility of the customer and are not included in our prices or shipping fees.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date at support@nailhand.com and we will work to resolve the issue promptly.
Contact Us
For any shipping-related questions, please contact us at:
Email: hello@nailhand.com
Website: www.nailhand.com